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Abstract
The paper investigates the evolution from corporate social responsibility to supply chain responsibility
via the examination of a leading UK food retailer. These two concepts differ
substantially and illustrate contrasting approaches in terms of social responsibility development
and application. A qualitative case study methodology is used where managers from that
leading retailer and its suppliers, industry experts and representatives from professional bodies
are interviewed. An observation of an ethical audit with a retailer’s supplier was also conducted.
Findings show an example of good practice in the area of corporate social responsibility in the
supply chain and illustrate the substantive progress that can be made in achieving supply chain
responsibility. At the same time, the paper provides the specific challenges in developing from
a corporate social watchdog approach to one in which the power in the chain is more balanced
and where a holistic approach requires to be taken to social responsibility. Considering the
scarcity of work examining empirically the issue of corporate social responsibility in food supply
chains, this study demonstrates an evolutionary process and its stages based on an examination
of the food retailer’s supply chain and the corporate social responsibility approach it has
taken with its suppliers. We also illustrate a range of key implications that need to be considered
by both managers and policy makers and we provide a range of areas where further research is
required.