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Abstract

The tourism industry necessitates the joint efforts of all stakeholders to adapt and develop tourism sustainably, including the government, local authorities, tourism businesses, local communities, tourists, and non-governmental organizations. The aim of this study is to assess the current tourism environment in Quang Ngai province, emphasizing sustainable human resource development within the tourism sector and adaptation to the new context using secondary data and key informant interviews. The research results show that Quang Ngai province has implemented many human resource development policies to develop sustainable tourism in the new context, such as programs to attract high-quality human resources and organize training courses and seminars on sustainable tourism development. However, Quang Ngai province and stakeholders in tourism development have been facing many challenges, especially in implementing policy orientations for developing tourism human resources in the era of society 5.0.

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