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Abstract
It is not yet understood whether the implementation of traceability systems can
contribute towards restoring consumer confidence in food quality and safety, one of the goals of
the European Food Law. To date, little is known about how consumers perceive the role and
potential impact of traceability within the supply chain. This paper aims to provide insight into
how traceability information can offer guarantees of food quality and safety, and contribute
towards increased consumer confidence. Data, collected in four EU countries, examines salient
cognitions and attitudes that underpin consumer beliefs about product traceability that will
influence their decision making. It will link traceability- related food attributes to perceived
benefits (in terms of quality and safety) and important consumer values. Furthermore, variations
between different consumer s are examined to illustrate how the concepts of food safety and food
quality may have different meanings and consequences in the various European countries.
Understanding which benefits consumer s associate with traceability will assist in providing
consumers with traceability information in line with their requirement s.