Antecedents of job satisfaction: A study of telecom sector

This study is based on the assumption that “a happy worker is a productive worker”. The research was conducted to identify the significance of those factors that lead towards job satisfaction and commitment of employees working in the telecom sector of Pakistan. The associations among pay and benefits, performance appraisal system, career development and management, supervision and collegiality and open communication (independent variables) were investigated with job satisfaction (dependent variable). The relationship between job satisfaction (dependent variable) and job commitment (outcome) was also hypothesized. Through questionnaire survey responses from 221 employees working at managerial and non-managerial positions were collected, which showed the significant association of supervision and collegiality and open communication on job satisfaction. Furthermore, job satisfaction was also found highly correlated and dependent upon job commitment. Managerial implications and conclusions are presented based upon these results.


Issue Date:
Feb 16 2010
Publication Type:
Journal Article
DOI and Other Identifiers:
10.22004/ag.econ.94662
ISSN 1804-0519 (Print) ISSN 1804-0527 (Online) (Other)
Record Identifier:
https://ageconsearch.umn.edu/record/94662
PURL Identifier:
http://purl.umn.edu/94662
Published in:
Perspectives of Innovations, Economics, and Business
04, 1
Page range:
66-73
Total Pages:
8




 Record created 2017-04-01, last modified 2019-08-26

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