Files
Abstract
Due to a high level of product substitution in the food market, it often proves difficult to
strike a balance between supply and demand. This is especially true in sectors with a
such high level of competition and product differentiation as the wine producing sector.
Faced with the difficulty of differentiating the product in terms of its technical
characteristics, quality and price, therefore, a useful alternative is to explore what
consumers perceive to be its "emotional benefits", since these have been shown to have
a decisive effect on consumer purchasing decisions. For marketing purposes, an
understanding of how consumers' personality traits condition their choice of products
can help manufacturers to improve their strategic positioning in the market. The aim of
this study is to check for the presence of emotional factors in the consumption of wine,
a traditional component of the Mediterranean diet, and, if such factors are found, test
them for variation across consumer age segments. An understanding of this issue may
help the various agents in the distribution chain to differentiate their products, and
enable them to set up more effective communication policies to improve their strategic
positioning in the market. The study uses the laddering technique to interview wine
consumers in Navarra.