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Abstract
The policy of São Paulo State Government rural settlements,
conducted by the Itesp Foundation, has its own technical assistance and
rural extension service, brainstormed to attend its public specific demands.
This article seeks to check if Itesp’s rural extension program satisfies
its settled beneficiaries and if social-economic characteristics interfere in
this individual judgment. The research was drawn at Santa Rosa and
Rancho Grande settlements, Holy Rose and Big Ranch, respectively, both
located at Paranapanema Pontal – SP, Unfortunate River Branch, according
to native language. At first interviews concerning quality were
conducted amongst settlers, selected intentionally to obtain evaluation
parameters of ATER’s service. Elaborated with these results, a direct and
objective questionnaire was applied to a larger random sample, from
which individual appreciations were attained. The statistical analysis
of multiple correspondences, followed by ascendant hierarchic classification,
indicated the existence of seven homogenous settler groups, demonstrating
the influence of social-economic traits in individual ratings.
The existence of settlers both satisfied and unsatisfied with ATER’s
service was noticed, which demands more flexible approaches by the
Foundation towards divergent beneficiaries.