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Abstract
Excerpts: The objective of this study was to determine the causes of shipping errors made at food distribution warehouses and to develop recommendations for reducing the number of errors. More specifically the objectives were to determine and evaluate: 1. Types and causes of shipping errors that occur most often. 2. Methods used to reduce shipping errors. 3. Methods used to check orders. 4. Costs for checking orders. To accomplish the objectives of this study: (1) Information was gathered from past records and from informal interviews to determine the shipping errors made most often; and (2) methods used at seven food distribution warehouses to reduce the amount of shipping errors were evaluated.