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Abstract

Anxiety and stress levels experienced by students on college campuses have increased over the last decade. The current COVID-19 pandemic and increased racial tensions have likely exacerbated these feelings further. In an effort to improve student well-being and learning outcomes across a large and diverse student body, we created a repository of information on support services offered to students at the University of California, Davis. Starting with a list of questions we encountered in faculty and staff interactions with students in the Managerial Economics major, we developed a frequently asked questions (FAQ) page that provides brief answers and links to important resources. This resource page can be integrated into online course sites or linked in syllabi; serves as a reference for instructors; and gives all students access to crucial information when navigating life on campus. We describe the initial design, discuss the feedback received after piloting it with students, and explain resulting revisions. The presented usage data indicate that students, faculty, and staff are actively engaging with this resource. Our shared experiences offer important insights for faculty and staff at other universities committed to addressing the achievement gap in economics and higher education in general.

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