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Abstract

Many business organisations put a lot of effort in raising their performance levels in the three dimensions of sustainability - i.e., people, planet, and profit. It is therefore important to measure and weight the effects of their efforts. In this report a framework is presented that is helpful in analysing the social, environmental, and economic activities of a business firm or chain. This framework is based on Wood's (1991) model of corporate social performance. However, it is enriched by incorporating contributions by other significant scientific studies in the fields of corporate social performance and business ethics. Furthermore, based on a review of the scientific literature, suggestions for operationalising the framework are offered.

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