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Importance and the Zone of Tolerance of Customer Expectations of Fast Food Services

Campos, Domingos Fernandes; Nóbrega, Kleber Cavalcanti
2009
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Title
Importance and the Zone of Tolerance of Customer Expectations of Fast Food Services
Author(s)
Campos, Domingos Fernandes
Nóbrega, Kleber Cavalcanti
Subject(s)
Issue Date
12/28/2009
Publication Type
Journal Article
Digital Object Identifier
https://doi.org/10.22004/ag.econ.289336
Record Identifier
https://ageconsearch.umn.edu/record/289336
ISSN
1984-3046
Published in
Journal of Operations and Supply Chain Management (JOSCM)



Volume
02
Issue
2
Page Range
56
71
Record Appears in
Journal of Operations and Supply Chain Management (JOSCM)

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