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Abstract

Business communication means both giving and receiving business information to achieve specific business objectives and concrete results. Any transfer of business information is also the transfer of feelings about any information we have. When we learn to listen to the feelings and needs of other people, we will achieve quality relationships. To achieve non-violent business communication, it is necessary to accept a partner or a party with all his or her virtues and vices. Non-violent business communication is a higher level of business culture based on honesty and clarity of the participants in communication, the sender trying to convey a message to volunteer to receive from the recipient, in an effort of the participants in the communication to stay human.

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