Files
Abstract
After decades of inflationary applied advertisement investments in tv-, print and online media,
todays’ consumers are exhausted. They switch tv-channels when commercials are being
broadcasted, they bin promotion material when checking the letter box, they erase onlinenewsletters
without having read them. ‘Wines of Germany’ (Deutsches Weininstitut DWI)
conquers the given situation with word-of-mouth (WOM) marketing and –communications work.
Presentations, seminars, press-, online- and social media work as well as conceptual sales
impulses for the on- and off trade or gastronomy all serve a common goal: credible WOM
recommendations. Combined with innovative and emotional communications work, the WOM
action led to an increase in public awareness for Wines of Germany. It correlates with a moderate
but steady increase in domestic and export value in an extremely competitive market. On the long
run, memorable encounters of real people in real life situations (WOM) play a more effective and
therefore central role in the sought-after awareness upswing then solely advertisements.