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Abstract

Global changes in the economy and society, which started in the last decades of the XX century, affected the changes in the hotel industry. These hotel industry changes are in a certain way more distinct than changes in other industries. As the main tourist activity, hotel industry displays all current changes in the tourism industry in the best way. The permanent growth of global tourism directly affects the fast development and dispersion of the hotel industry. The increased demand for hotel services and global economic development influenced changes in the hotel industry and creation of hotel chains on the global level. These hotel chains occupy a large percentage of the world hotel capacities and possess great financial power. One of their fundamental values is reflected in the fact that the inclusion of small hotels into their systems includes a whole range of supporting companies, thus improving the economy at the local level.

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