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Abstract
The purpose of this paper is to outline an approach for workload measurements and optimization
of air traffic systems and displays that match controller needs. Ill-designed systems and displays
can cause safety hazards for aircraft by increasing controller workload and reducing situation
awareness. To prevent this situation, researchers need to develop systems that allow effortless
monitoring while being attentive to operator needs. Such systems, once developed, will increase
operator and system efficiency and increase the safety of airline operations.