I. History of the TQM movement
II. Nature of the Problem: Escalating Costs of Instruction and Reduced Revenue
III. Use of Cause-Effect Analysis (Isikawa Diagrams)
IV. DMAIC Analysis and Six Sigma
V. Use of Computer Software in DMAIC and Six Sigma
VI. Summary and Conclusions
Title
APPLICATION OF TOTAL QUALITY MANAGEMENT (TQM) SYSTEMS AND PROGRAMS (DEMING/JURAN/SIX SIGMA) TO LOWER INSTRUCTIONAL COST& INCREASE QUALITY OF SERVICE IN COLLEGES OF AGRICULTURE
Issue Date
2004
Publication Type
Conference Paper/ Presentation
Record Identifier
https://ageconsearch.umn.edu/record/20335
PURL Identifier
http://purl.umn.edu/20335
Total Pages
11
Series Statement
Selected Paper