APPLICATION OF TOTAL QUALITY MANAGEMENT (TQM) SYSTEMS AND PROGRAMS (DEMING/JURAN/SIX SIGMA) TO LOWER INSTRUCTIONAL COST& INCREASE QUALITY OF SERVICE IN COLLEGES OF AGRICULTURE
Nefstead, Ward E.; Gillard, Steve A.
2004

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Abstract

I. History of the TQM movement II. Nature of the Problem: Escalating Costs of Instruction and Reduced Revenue III. Use of Cause-Effect Analysis (Isikawa Diagrams) IV. DMAIC Analysis and Six Sigma V. Use of Computer Software in DMAIC and Six Sigma VI. Summary and Conclusions

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Title APPLICATION OF TOTAL QUALITY MANAGEMENT (TQM) SYSTEMS AND PROGRAMS (DEMING/JURAN/SIX SIGMA) TO LOWER INSTRUCTIONAL COST& INCREASE QUALITY OF SERVICE IN COLLEGES OF AGRICULTURE
Author(s) Nefstead, Ward E.
Gillard, Steve A.
Subject(s)
Issue Date 2004
Publication Type Conference Paper/ Presentation
DOI and Other Identifiers 10.22004/ag.econ.20335
Record Identifier https://ageconsearch.umn.edu/record/20335
PURL Identifier http://purl.umn.edu/20335
Total Pages 11
Series Statement Selected Paper
Record Appears in Agricultural and Applied Economics Association (AAEA) > Agricultural and Applied Economics Association (AAEA) Conferences > 2004 Annual meeting, August 1-4, Denver, CO

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