Offering accurate logistic services is essential for all suppliers. Identifying the requirements is becoming a matter of survival, particularly for companies delivering commodity products. Softwood lumber has traditionally been considered a commodity product. The sawmills' business climate is characterized by factors such as; fluctuation in market price and continues pressure on reducing costs. These factors together with issues such as heterogeneous products and immense changes in the customer base make the sawmills' business environmental uncertain and difficult to predict. In order to become a preferred supplier the sawmills have to deliver the products and services that their customers are asking for. The sawmill industry delivers softwood lumber to the retail industry and the house building industry. Knowing and understanding the retail and house building industries' logistic service requirements will hence be the key to success for the sawmills. This paper identifies and compares the retail and house building industries' logistic service requirements.