The room for exporters to improve their competitiveness by reducing time to export is significantly constrained by the procedures and processing time imposed by Sri Lankan border agencies. Sri Lanka can improve the competitiveness of its exporters by reducing processing times at the border. A proven method in this regard is the use of Electronic Document (e-document) processing platforms for trade. Currently in Sri Lanka, the benefit of this particular opportunity is being hobbled by the non-acceptance of electronic signatures (e-signatures). This policy note sets out the main findings of a study conducted on the non-acceptance of e-signatures in Sri Lanka and provides recommendations to overcome bureaucratic inaction on accepting e-signatures.
