This paper examines the water and sewerage service delivery programs for the poor residents in the MWSS service area. Specifically, it analyzes the pro-poor water programs of the MWCI and MAYNILAD, the private water concessionaires of MWSS, by looking into the mechanisms adopted to expand access of the poor to water and sewerage services, number of hours that water is made available, and pricing/affordability of services. At the end, lessons are drawn from the experience for an improved regulation of the water concession.
