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The Networked Readiness Index (NRI) includes decisions relating to access and the usage, that cover not only available ICT infrastructure, but also digital resources, such as software and skills. In addition, NRI includes an estimation of the specific economic and social effects of the ICTs. Given that NRI facilitates identification of the areas where policy intervention – through investments, wise regulation and/or incentives – could increase ICT effects on the economic growth and development, the paper provides an analysis of the Western Balkan countries’ networked readiness, using data for 2013.


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