Learning From Client Exit: What Do We Mean By Client Exit?
2004

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Abstract

All microfinance institutions (MFIs) have clients who decide to leave their programme. Clients may leave for positive reasons - for example they might have outgrown the size of the loans that the MFI can offer and be graduating to formal sector finance. They may also leave for negative reasons, such as business failure or a bad experience with the MFI. Furthermore, some clients who leave may decide to return at some stage in the future.

Details

Title Learning From Client Exit: What Do We Mean By Client Exit?
Subject(s)
Issue Date 2004
Publication Type Report
Record Identifier https://ageconsearch.umn.edu/record/23734
PURL Identifier http://purl.umn.edu/23734
Language English
Total Pages 6
Series Statement Practice Note 3
Record Appears in University of Sussex > Imp-Act: Improving the Impact of Microfinance on Poverty: Action Research Programme > Practice Notes

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