@article{Ulman:162303,
      recid = {162303},
      author = {Ulman, M. and Vostrovský, V. and Tyrychtr, J.},
      title = {Agricultural E-Government: Design of Quality Evaluation  Method Based on ISO SQuaRE quality Model},
      journal = {AGRIS on-line Papers in Economics and Informatics},
      address = {2013-12-31},
      number = {665-2016-44964},
      series = {5},
      pages = {12},
      month = {Dec},
      year = {2013},
      abstract = {The paper briefly describes the current use of  e-government services in the Czech Republic with focus on  use of e-services in agriculture. The term agricultural  e-government is defined here. There are several methods for  evaluation of service and e-service quality however, no  relevant method based on ISO software quality standards was  found yet. Proposed CABAG (Communication between  Agricultural Businesses and Government) method enables to  evaluate quality of agricultural electronic services by  means of ISO/IEC 25010 quality in use model giving list of  quality characteristics, sub characteristics and quality  requirements. The overall quality of agricultural e-service  is represented as an aggregated result of expected level  minus actual level of implementation for each particular  requirement. The method can be used both for end users and  providers (or owners) of e-services. Pieces of knowledge  introduced in this paper resulted from solution of Internal  Grant Agency (IGA) of the Faculty of Economics and  Management, Czech University of Life Sciences in Prague  grant number 20131038 “Analýza a návrh modelu hodnocení  kvality e-služeb v sektoru zemědělství” (Analysis and  design of quality evaluation model of e-services in  agriculture).},
      url = {http://ageconsearch.umn.edu/record/162303},
      doi = {https://doi.org/10.22004/ag.econ.162303},
}