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Abstract

Advances in computers, telecommunications, and information system technologies have led to the development of a wide range of applications that can improve the efficiency and quality of service for all forms of transportation, including public transit. At the same time, the concept of managing the mobility of a community’s residents individually has emerged in many organizations across the country. Until recently, government policy, legal restrictions, and community desires discouraged if not prevented various transportation providers from working together. In this study, the experiences of three organizations: Suburban Mobility Authority for Regional Transportation (SMART); Reach Your Destination Easily (RYDE); and ndinfo.org in planning, implementing and operating Intelligent Transportation Systems (ITS) to meet the mobility needs of its residents through improved coordination are reviewed. Developing and maintaining an intelligent transportation system can be quite demanding. Doing so on a community rather than an agency level basis provides for a number of efficiencies both during planning and operational phases.

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