Files
Abstract
Today’s consumers often perceive an additional benefit associated with responsible business
practices and sustainability of purchased products. Regarding wood products, environmental
quality has in the earlier studies been found to be a part of the total product quality. However,
there is still lack of knowledge on the consumers’ attitudes towards socially and
environmentally responsible supplier characteristics. Therefore we address in this paper what
kind of perceptions do consumers hold for their wood product suppliers particularly with regard
to environmental and social responsibility. Our data is collected during 2004-2007 as exit data
from home retail centers selling building materials and our respondents (n=227) were Finnish
adult consumers. Perceived supplier characteristics associated were found to be linked with both
domestic origin of wood and domestic company ownership. Based on this there seems to be
some scope for developing wood products marketing based on these issues.