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Abstract
Americans who travel internationally are often shocked to discover retail outlets closed
during weekend and evening hours in cities such as Paris, Rome and Berlin. Fortunately, based
on the implicit assumption that demand clearly exists, retailers at various locations throughout
the globe have increased their hours of operation. While political debate regarding a variety of
issues (costs, the rights of labor, religion, etc.) often rages, there has been an implicit assumption
that latent demand for longer hours of operation exists.
Our study investigates through a longitudinal examination consumer perceptions of
Saturday shopping in a country where such an activity was previously restricted. Specifically, we
study perceptions of Saturday shopping among a sample of German college students who were
raised with limited Saturday shopping hours. Data were gathered in 1996 – the year German
legislation allowed expanded hours for retailers – and again in 1999, and comparisons are made.
Strong differences are found between consumer attitudes towards Saturday shopping at the time
of expansion and three years later, indicating the need for differentiating retail strategies in
Germany and in other parts of the world that may soon be providing similar expanded retail
access.