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Title: Total Quality Management Techniques Explored at Carolina Cream and Scott Specialty Foods: A Case Study
Authors: Crank, David A.
Keywords: Total Quality Management
TQM implementation
Food processing
Statistical process control
Management leadership
Employee empowerment
Issue Date: 1995
Abstract: This case study examines the implementation of Total Quality Management (TOM) in two food processing firms. The two firms, which are separate divisions of a large food processor, used different implementation strategies, management leadership and employee empowerment. These strategies are compared on a strengths-and-weaknesses basis. The analysis shows that the context in which TQM is implemented is an important factor when planning such a dramatic strategic change and that the implementation of TQM or any other managerial innovation requires building teamwork and devotion of significant resources by all stakeholders in a company.
Identifiers: 0738-8950
Institution/Association: Journal of Agribusiness>Volume 13, Number 2, Fall 1995
Total Pages: 22
From Page: 137
To Page: 158
Collections:Volume 13, Number 2, Fall 1995

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