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European Association of Agricultural Economists >
2008 International Congress, August 26-29, 2008, Ghent, Belgium >
Please use this identifier to cite or link to this item:
http://purl.umn.edu/44385
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| Title: | Process benchmarking in the fruit and vegetable supply chain |
| Authors: | Felfoldi, Janos
Galyasz, J.
Molnar, Andras |
| Keywords: | process benchmarking
customers’ needs
business processes
organisation designing model |
| Issue Date: | 2008 |
| Abstract: | The purpose of this paper is to present the
results of an international process benchmarking and to
compile models of best practice business processes.
The results of our international process benchmarking
study allowed us to develop a framework, comprising
three models, for better meeting customers’ needs. The
first model presents how to understand and meet
customers’ needs generally. The second model comprises
those operations, work practices and business processes,
which are essential in meeting customers’ needs. The
third model (organisation designing model) helps the
company to check, whether or not the operations, work
practises and business processes of the second model can
be found in and applied to the company. |
| URI: | http://purl.umn.edu/44385 |
| Institution/Association: | European Association of Agricultural Economists>2008 International Congress, August 26-29, 2008, Ghent, Belgium |
| Total Pages: | 5 |
| Collections: | 2008 International Congress, August 26-29, 2008, Ghent, Belgium
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